Shipping policy
Thank you for shopping with Twinkle Safe! We’re a small UK-based business creating reflective pram stickers designed to help you and your little one stay visible and safe.
Here’s everything you need to know about how we ship your order.
Processing Times
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Orders are usually processed within 3-5 working days (Monday to Friday, excluding bank holidays).
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You’ll receive an email confirmation once your order has been dispatched.
UK Shipping Options
Currently, we are shipping via Royal Mail and offer a variety of shipping options depending on your needs. Please consult the Royal Mail website for up to date pricing and estimated shipment times.
Please note, all delivery times are estimates and may vary due to Royal Mail delays, weather, or seasonal demand.
Free Shipping
We do not offer free shipping at this time, however we may run offers and seasonal discounts.
Order Tracking
If your chosen shipping method includes tracking, you’ll receive a tracking number once your order has shipped.
Standard 1st and 2nd Class deliveries are not tracked.
Delivery Issues
If your order hasn’t arrived:
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Please allow up to 10 working days after dispatch (Royal Mail’s standard timeframe).
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Check with your local delivery office, as undelivered items are often held there.
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If you still haven’t received your order, contact us at ellie@twinklesafe.co.uk with your order number, and we’ll be happy to help.
We can’t be held responsible for:
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Delays caused by Royal Mail or other delivery partners
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Incorrect delivery addresses entered at checkout
International Shipping
At the moment, we only ship within the United Kingdom.
Packaging
We use eco-friendly, letterbox-friendly packaging to protect your stickers and reduce waste.
Contact Us
If you have any questions about shipping or delivery, please reach out:
📧 Ellie@twinklesafe.co.uk